MALWARE REMOVAL · WORK DIRECTLY WITH ME

JAKARTA, INDONESIA · REMOTE

Your website disrupted.Malware addressed.Control restored.

Visitors sent elsewhere, unfamiliar ads, or an advertising rejection linked to your website? I help remove malware from custom websites and WordPress, investigate what caused the problem, and retest the affected functionality.

Work directly with me, Dicky Ibrohim. Start with what you have noticed.
FROM DISRUPTION TO REMEDIATION 01 / 06

Preserve the starting point.

Record symptoms and back up files and the database before making changes, wherever access allows.

Illustrated remediation workflow

WEBSITE MALWARE REMOVAL.
WEBSITES & WORDPRESS.
Investigate the causeRemove the infectionRetest & secure access
↓

SELECTED DOCUMENTATION

Real problems. Handled with experience.

These excerpts show types of disruption and one notification following remediation. Each website needs its own assessment; a result from one engagement is not a promise for another.

Identities, addresses and brand names are redacted. Some views have been reconstructed for readability. Several images show details from the same documentation.

Dicky Ibrohim

CHECKOUT FLOW

Interface detail

Use the arrow buttons to change images. Zoom in to see details, then pan or use arrow keys with the image focused. Press Escape to close.

SYMPTOMS THAT NEED ATTENTION

The disruption is visible. The cause needs investigation.

Deleting one file may leave the source of an infection in place. I follow the symptoms, website structure and available access to determine an appropriate repair.

Tell me what is happening
Tracing redirects01 / 05

Reproduce the trigger. Trace the unwanted rule. Retest the intended route.

Illustration follows your reading

01

Visitors are sent to another website.

Redirects may appear only on mobile, from search results, or on particular visits. I inspect the related files, settings and access paths, then retest the conditions that trigger the problem.

Tracing redirects01 / 05

Reproduce the trigger. Trace the unwanted rule. Retest the intended route.

RedirectsInjected adsMobile
02

Search results no longer represent you.

Injected pages and unfamiliar sitemaps can fill search results with unwanted content. I remove the spam sources I find, check the sitemap, and help with review steps when Search Console access is available. Search engines control index updates.

Cleaning the spam source02 / 05

Clean the source and sitemap. Index changes follow the search engine’s process.

Search spamSitemapsInjected pages
03

Unfamiliar code keeps returning.

Changed files, unknown accounts and obfuscated code need to be investigated together. I look for reinfection mechanisms and identifiable entry points, then discuss components that need updating or replacement.

Breaking reinfection03 / 05

An injection can return. Trace its source, address the entry point, then retest.

File injectionBackdoorsAdmin access
04

Advertising stops because of website issues.

I address problems on the destination website and help prepare for a review after cleanup, within the access provided. Approval, review timing and account eligibility remain the advertising provider’s decisions.

Preparing an ad review04 / 05

Clean and retest the destination. Ad decisions remain with the provider’s review.

Destination websiteRetestingDocumentation
05

Your database has changed or contains a threat.

I check the condition of the data and available backups before recommending recovery steps. A threatening message alone does not establish that data was encrypted or stolen. Missing data without a usable backup cannot always be recovered.

Assessing data recovery05 / 05

Inspect the data and available backups before assessing recovery options.

Data integrityBackupsRecovery assessment

WHAT THE WORK INCLUDES

Focused on results. Clear from the start.

The work covers one website installation and its related files and database. Handover focuses on remediation results and testing status. Internal technical methods are not included in the handover.

01

Results you can assess

A summary of the website after remediation: issues addressed, retesting results and any remaining limitations.

02

Infections addressed within scope

Cleanup of identified infections within the agreed scope. Additional requirements are discussed before expanding the work or cost.

03

Key functions retested

Reported symptoms and agreed key functions are checked again, so you can assess the website after remediation.

04

Clear follow-up requirements

You know the maintenance needs, decisions still required and written warranty terms after the work is complete.

Dicky Ibrohim Independent ↗
Portrait of Dicky Ibrohim

Website
Engineer

Technical
Lead

KNOW WHO TO CONTACT

Know who is working on your website.

I am Dicky Ibrohim. I handle the investigation and repairs directly and explain the results and conditions affecting website use. Access limits, data conditions and decisions requiring your approval are made clear. You can decide with an understanding of the scope and cost before work begins.

Your website needs to be useful again. I start with the disruption that is getting in your way.

HOW IT WORKS

From the first symptom. Through to retesting.

  1. 01

    Describe the symptoms

    Share the URL, when the problem occurs and a screenshot if available. At this stage, describe the issue without sending passwords.

  2. 02

    Agree on the work

    We agree on the scope, handover, timing and cost. Working access is shared through an agreed method after you approve the work.

  3. 03

    Investigate & clean

    I record the initial condition and make copies where access permits, then address the infection and related entry points I can identify.

  4. 04

    Retest & hand over

    Reported symptoms and related functions are checked again. You receive a results summary, testing status, relevant follow-up requirements and written warranty terms.

PRICED FOR THE SCOPE

Start with the condition of your website. I quote after assessing the work required. Additional installations, licenses and out-of-scope work are discussed separately.

Discuss scope & cost ↗

BEFORE WE START

Questions you may want to ask.

Do you only work on WordPress websites?

WordPress is included in the service. For another CMS or a custom application, share the technology, symptoms and available access so I can assess whether the work fits my capabilities and service scope.

What do I receive at handover?

You receive a summary of remediation results and testing status, including impacts, limitations and follow-up decisions needed from you. This is a hands-on remediation service, not training. Cleanup tutorials, internal scripts or tools and detailed vulnerability information are not part of the standard handover. The handover scope is agreed before work begins.

How long does malware removal take?

The service terms give an estimate of 2 to 7 business days after complete access is received. Data volume, hosting conditions, availability of official components and infection complexity can affect timing. Your estimate is discussed before work starts; third-party reviews have their own timelines.

Is there a warranty if the issue returns?

Repeat cleanup for the same incident follows the period agreed in writing. For payment after completion, it starts on the final invoice date after the work is complete; if any cleanup service fee is prepaid, when completion is notified through chat, official WhatsApp, or email. New attacks, later changes, or infection from neighbouring sites are excluded only to the extent they caused the recurrence. Safe replacement access can be coordinated without automatically cancelling a valid claim. The service terms contain the full conditions.

Will all data and the original appearance be restored?

Not always. The outcome depends on damage, usable backups and available official replacement components. I assess recovery options first. Deleted or damaged data without a backup may be unrecoverable, and problematic components may need to be disabled.

Will advertising and search results return to normal immediately?

Website cleanup and platform decisions are separate processes. I can help with review steps when access is available, but advertising approval, index updates, search positions and timing are determined by each platform.

What do I need to prepare?

The website URL, visible symptoms, when the issue began, and hosting or CMS information if known. A pre-incident backup helps. Once the scope is agreed, we determine the access required. Do not send passwords, tokens or customer data through the initial enquiry form.

How can I reduce the risk of another infection?

Cleanup needs ongoing maintenance: updates from official sources, account security, restricted access, tested backups and attention to any other infected installations. Recommendations depend on the findings. No cleanup makes a website immune to every future attack.

Scope, warranty and service terms ↗

START WITH YOUR WEBSITE

Something is wrong? Let’s investigate.

Tell me what you have noticed and how it affects your business. I will assess the work required, then discuss the next steps and cost with you.

You do not need to know the malware’s name. A URL and a short description are enough to start.

Describe the problem

Do not include passwords, tokens or customer data. Working access will be discussed through an agreed channel.

Your project enquiry

Required. Example: +62 812 3456 7890 or @username.

For example: mobile visitors have been redirected to another website since yesterday. The website uses WordPress.

Add a website link

Optional. You can share this later.

Your information is only used to respond to this enquiry. Privacy ↗

After receiving your message, we discuss the website, access requirements and estimated cost. You decide whether to proceed.

Prefer to contact me directly?